PushPass is an Electron Application used in fulfillment centers across the United States
Integrated with both Easypost and Shippo, shipping labels get created via the API of each service.
We also allowed external companies to push orders into our systems using a web-portal as well as a fine grained access controlled API.
Improving the manager experience
Managers get the first row seat when discussing features that can help priotize and assign work more reliably, faster, in a fire and forget fashion.
Meaningful details for our Agents
Fulfillment agents can be seasoned workers as well as part timers.
Having a system that minimize frustrations means a lot. Less mistakes, and less ways to make mistakes translate into happy workers that can remain longer in the flow.
Better software means a closer collaboration, reduced costs and new revenue streams.
Reduced frustrations, and giving every kind of user, agents, external agencies and managers a voice meant everyone needs being fulfilled (pun intended).